Our Promise of Transparency
These terms outline how we handle orders, purity, pricing, quality assurance, and customer service for your peace of mind.
Acceptance
Using Madhurigold’s website, mobile services, showroom consultations, or placing an order constitutes agreement to all applicable terms, policies, and service conditions.
Product Purity
Products carry BIS hallmark certification and purity disclosures for eligible items. Gold content, labour, and design value are communicated clearly at the time of purchase.
Pricing
- Prices are subject to daily market movement.
- Final invoice value is confirmed after order approval.
- Custom orders may require advance payments before production.
Design & Custom Work
Custom jewellery instructions are verified prior to production. Any changes after work begins may affect cost and delivery timelines.
Customer Responsibility
Customers should review product details, billing, delivery address, and consent to charges before completing payment.
Liability
Madhurigold’s liability is limited to the invoice value of the purchased product as permitted by applicable law.
Governing Law
These terms are governed by Indian law and any dispute is subject to the jurisdiction of Andhra Pradesh courts.