How We Use Your Information
This policy explains what we collect, why we collect it, how it is used, and the choices available to you regarding your personal data.
Information Collected
- Name, phone, email, and address details.
- Order history, design preferences, and purchase records.
- Payment transaction references and receipts.
- Customer service communications via WhatsApp and email.
- Device and browser data for service reliability.
Purpose of Use
- Order fulfilment and delivery coordination.
- Design consultation and appointment management.
- Customer service, dispute resolution, and support.
- Marketing communications when consent is provided.
- Improving website and app performance.
Data Sharing
We do not sell personal data. Essential data may be shared only with trusted partners for payment processing, logistics, and compliance.
Security Measures
We use reasonable safeguards to protect your information, including secure systems, access controls, and data encryption where applicable.
Your Rights
You can request correction or deletion of eligible personal information and control how we contact you for marketing purposes.
Cookies and Analytics
We use cookies and analytics to enhance browsing experience and maintain website performance.